How does the service operate?

• Family workers can visit people at home or consultations can be held at any place that is deemed safe for the family
• If preferred, consultations can be held at the centre with Family Workers
• Group work is an important feature of our work and during these sessions, staff are always on hand to deal with any problems or concerns
• Staff may advocate on behalf of parents and initiate help from other professionals or community services.
• Please note that assessments and appointments are necessary before receiving services or joining group activities

How can Backstop help me?

Families that come to our center may have issues in regard to:

• Family Conflict
• Child Protection
• Domestic Violence
• Trauma, Grief and Loss
• Homelessness
• Physical or Mental Health
• Poverty
• Physical or Sexual Assault

Further Priority is given to those families who are experiencing greater need due to:

• Financial Disadvantage
• Social Isolation
• Ethnicity / Race / Culture
• Gender
• Sexuality

Our staff are trained to deal with all of the above issues.